Frequently Asked Questions
1. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express), PayPal, and Shopify Pay for a seamless checkout experience.
2. How long does shipping take?
Please allow 15–30 business days for delivery. Because some products are shipped by supplier partners, processing and transit times may vary. Tracking information will be sent by email once your order ships.
3. Do you offer returns or exchanges?
Yes! Unopened products can be returned within 3 days for a refund or exchange. See our Returns Policy for details.
4. Are your products cruelty-free?
Absolutely! Dazzling Beauty Solutions is 100% cruelty-free and never tested on animals.
5. How do I track my order?
Once shipped, you'll receive a tracking number via email. You can also check status under My Account.
6. Can I change or cancel my order?
Orders can be modified within 1 hour of placement. Contact us at gegepalacegroup@gmail.com for urgent requests.
Need more help? Contact Us — we're happy to assist!